FAQs
Is this product suitable for my pet?
Our products are designed for common everyday needs of dogs and cats. Please review the product description, size, dimensions, and specifications to make sure the item is suitable for your pet.
How long does shipping take?
The estimated total delivery time is approximately 8–15 business days.
This estimate includes:
- Order processing: 1–3 business days
- Transit: 7–12 business days
Can I track my order?
Yes. Once your order has been shipped, we’ll provide tracking information when available so you can follow your package.
Can I return this product?
Yes. Eligible items can generally be returned within 30 days of delivery. Please contact our support team before sending a return.
What if my item arrives damaged or incorrect?
Please contact us as soon as possible with your order details and photos of the item. We’ll review the issue and help with the appropriate solution.
How can I contact Petzyko?
Our support team is happy to help. Contact us at support@petzyko.com and we’ll assist you with your order or product questions.